Udemy - Strategic Contract Management for Customer Success Manage...

Category Other
Type Tutorials
Language English
Total size 1.3 GB
Uploaded By freecoursewb

Downloads 73
Last checked 4 days ago
Date uploaded 1 week ago
Seeders 6
Leechers 8

Infohash : 8699B97C77F12C4B370B4ACDB48D5A7503C5C5C5

Strategic Contract Management for Customer Success Managers

https://WebToolTip.com

Last updated 2/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 6m | Size: 1.29 GB

Master Negotiation, Protect Revenue, Reduce Risk, and Drive Stronger Renewals

What you'll learn
Sound Confident when dealing with clients and speaking Internally with team members.
Navigate MSAs, SOWs, and NDAs confidently to speed up deal cycles and hit your quota faster without waiting weeks for a legal review.
Identify "Red Flag" clauses like unlimited liability and IP grabs in 10 minutes using a professional systematic review checklist.
Translate complex legalese into "human" language to explain tough terms like auto-renewals and indemnity to customers without losing the deal.
Master the "Big 5" commercial levers—Scope, Pricing, Termination, SLAs, and Liability—to protect your commission and minimize company risk.

Requirements
No legal background or law degree required! This course is designed specifically for non-lawyers. If you work in a customer-facing role (Sales, CS, or Account Management) and have ever felt intimidated by a contract, this course is for you. All you need is a basic understanding of your company's sales process.

                Files: 

                [ WebToolTip.com ] Udemy - Strategic Contract Management for Customer Success Managers
Get Bonus Downloads Here.url (0.2 KB)
~Get Your Files Here !1 - Module 1 The Contract Mindset (The Big Picture )1. IntroductionLesson 1.1 Why Contracts are a Business Tool, Not Just a Legal One (Description).html (0.8 KB)
IntroductionLesson 1.1 Why Contracts are a Business Tool, Not Just a Legal One.en_US.srt (5.2 KB)
IntroductionLesson 1.1 Why Contracts are a Business Tool, Not Just a Legal One.mp4 (123.9 MB)
Lesson 1.2 The Contract Lifecycle From Lead to Renewal (Description).html (0.8 KB)
Lesson 1.2 The Contract Lifecycle From Lead to Renewal.en_US.srt (4.3 KB)
Lesson 1.2 The Contract Lifecycle From Lead to Renewal.mp4 (96.7 MB)
Lesson 1.3 Role-Based Impact Sales vs. CSM (Description).html (0.8 KB)
Lesson 1.3 Role-Based Impact Sales vs. CSM.en_US.srt (5.0 KB)
Lesson 1.3 Role-Based Impact Sales vs. CSM.mp4 (111.1 MB)
- Module 2 Decoding the Big 5 (What You Actually Need to Read)4. Lesson 2.1 Scope of Work (SOW) & Deliverables (Description).html (0.8 KB)
Lesson 2.1 Scope of Work (SOW) & Deliverables.en_US.srt (5.0 KB)
Lesson 2.1 Scope of Work (SOW) & Deliverables.mp4 (102.4 MB)
Lesson 2.2 Pricing, Payments, and Penalties (Description).html (0.8 KB)
Lesson 2.2 Pricing, Payments, and Penalties.en_US.srt (5.5 KB)
Lesson 2.2 Pricing, Payments, and Penalties.mp4 (108.2 MB)
Lesson 2.3 Term & Termination Breaking Up is Hard to Do (Description).html (0.8 KB)
Lesson 2.3 Term & Termination Breaking Up is Hard to Do.en_US.srt (5.3 KB)
Lesson 2.3 Term & Termination Breaking Up is Hard to Do.mp4 (102.4 MB)
Lesson 2.4 SLAs & Support Language (Description).html (0.8 KB)
Lesson 2.4 SLAs & Support Language.en_US.srt (5.0 KB)
Lesson 2.4 SLAs & Support Language.mp4 (80.6 MB)
- Module 3 Risk Spotting & Red Flags10. Lesson 3.3 The 10-Minute Review Checklist (Description).html (0.8 KB)
Lesson 3.3 The 10-Minute Review Checklist.en_US.srt (5.7 KB)
Lesson 3.3 The 10-Minute Review Checklist.mp4 (92.2 MB)
Lesson 3.1 High-Level Risk Liability & Indemnity in Plain English (Description).html (0.8 KB)
Lesson 3.1 High-Level Risk Liability & Indemnity in Plain English.en_US.srt (5.0 KB)
Lesson 3.1 High-Level Risk Liability & Indemnity in Plain English.mp4 (94.3 MB)
Lesson 3.2 The Red Flag Treasure Hunt (Description).html (0.8 KB)
Lesson 3.2 The Red Flag Treasure Hunt.en_US.srt (4.9 KB)
Lesson 3.2 The Red Flag Treasure Hunt.mp4 (89.3 MB)
- Module 4 Communication & Safe Drafting11. Lesson 4.1 Safe Drafting Emails, Amendments, and Add-ons (Description).html (0.8 KB)
Lesson 4.1 Safe Drafting Emails, Amendments, and Add-ons.en_US.srt (5.5 KB)
Lesson 4.1 Safe Drafting Emails, Amendments, and Add-ons.mp4 (77.1 MB)
Lesson 4.2 Explaining Terms to Customers (Without Being Scaring) (Description).html (0.8 KB)
Lesson 4.2 Explaining Terms to Customers (Without Being Scaring).en_US.srt (7.1 KB)
Lesson 4.2 Explaining Terms to Customers (Without Being Scaring).mp4 (100.1 MB)
Lesson 4.3 The Escalation Trigger When to Call Legal (Description).html (0.8 KB)
Lesson 4.3 The Escalation Trigger When to Call Legal.en_US.srt (5.7 KB)
Lesson 4.3 The Escalation Trigger When to Call Legal.mp4 (77.5 MB)
Lesson 4.4 Course Wrap-Up & The Survival Guide (Description).html (0.8 KB)
Lesson 4.4 Course Wrap-Up & The Survival Guide.en_US.srt (4.7 KB)
Lesson 4.4 Course Wrap-Up & The Survival Guide.mp4 (63.2 MB)
- Practical Resources & Capstone15. The Translate to Human Glossary For CSMs, Sales Professionals, and AMs.html (5.9 KB)
The-Translate-to-Human-Glossary.pdf (505.6 KB)
Email Templates.html (10.0 KB)
Pre-Flight-Checklist-for-SOWs.pdf (538.0 KB)
The SOW Red Flag Quick Scan.html (5.7 KB)
Capstone Exercise The Mock Deal Review (Description).html (1.3 KB)
Capstone Exercise The Mock Deal Review.html (6.1 KB)
Mock-Addendum-Intentionally-Flawed.pdf (573.3 KB)
Bonus Resources.txt (0.1 KB)

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