The Ultimate Guide To Marketing Psychology

Files:

• Get Bonus Downloads Here.url (0.2 KB)
~Get Your Files Here ! 1 - Introduction
• 1 - Introduction to Basic Psychology English.vtt (5.7 KB)
• 1 - Introduction to Basic Psychology.mp4 (120.6 MB)
2 - Why Psychology is Important for Marketers to Understand
• 2 - Why Psychology is Important for Marketers to Understand English.vtt (5.4 KB)
• 2 - Why Psychology is Important for Marketers to Understand.mp4 (69.2 MB)
3 - THE CUSTOMERS DECISIONMAKING PROCESS
• 3 - THE CUSTOMERS DECISIONMAKING PROCESS English.vtt (1.4 KB)
• 3 - THE CUSTOMERS DECISIONMAKING PROCESS.mp4 (5.5 MB)
• 4 - Step 1 Need Recognition and Problem Awareness and Step 2 Information Search English.vtt (3.3 KB)
• 4 - Step 1 Need Recognition and Problem Awareness and Step 2 Information Search.mp4 (53.4 MB)
• 5 - Step 3 Evaluation of Alternatives and Step 4 Purchase English.vtt (1.9 KB)
• 5 - Step 3 Evaluation of Alternatives and Step 4 Purchase.mp4 (22.7 MB)
• 6 - Step 5 PostPurchase Evaluation English.vtt (1.1 KB)
• 6 - Step 5 PostPurchase Evaluation.mp4 (6.6 MB)
4 - KEY PRINCIPLES OF PSYCHOLOGY FOR MARKETING
• 10 - Scarcity and Social Influence and Conformity English.vtt (2.3 KB)
• 10 - Scarcity and Social Influence and Conformity.mp4 (31.8 MB)
• 11 - Mere Exposure and The Decoy Effect English.vtt (2.5 KB)
• 11 - Mere Exposure and The Decoy Effect.mp4 (11.1 MB)
• 12 - Framing Effect and Fewer Options English.vtt (2.3 KB)
• 12 - Framing Effect and Fewer Options.mp4 (10.2 MB)
• 13 - Cognitive Dissonance and Customer Focus English.vtt (2.0 KB)
• 13 - Cognitive Dissonance and Customer Focus.mp4 (36.0 MB)
• 7 - The Endowment Effect and Reciprocity English.vtt (4.1 KB)
• 7 - The Endowment Effect and Reciprocity.mp4 (60.2 MB)
• 8 - The FootintheDoor and The Door in the Face English.vtt (2.7 KB)
• 8 - The FootintheDoor and The Door in the Face.mp4 (40.8 MB)
• 9 - The Ben Franklin Effect and Loss Aversion English.vtt (2.2 KB)
• 9 - The Ben Franklin Effect and Loss Aversion.mp4 (31.5 MB)
5 - HOW TO SELECT THE RIGHT TACTICS FOR YOUR MARKET
• 14 - Honesty and Real Needs English.vtt (1.6 KB)
• 14 - Honesty and Real Needs.mp4 (11.4 MB)
• 15 - Appropriate Kind to Competitors and Rely on Feedback English.vtt (1.3 KB)
• 15 - Appropriate Kind to Competitors and Rely on Feedback.mp4 (7.6 MB)
• 16 - What to Consider for Marketing Tactics English.vtt (1.5 KB)
• 16 - What to Consider for Marketing Tactics.mp4 (3.2 MB)
• 17 - Demographics and Psychographics English.vtt (0.8 KB)
• 17 - Demographics and Psychographics.mp4 (19.7 MB)
• 18 - Online or Offline Type of Content Type of Support and Keep Your Brand in Mind English.vtt (1.1 KB)
• 18 - Online or Offline Type of Content Type of Support and Keep Your Brand in Mind.mp4 (21.2 MB)
• 19 - Be Flexible with Your Tactics Recognition Information Evaluation Purchase English.vtt (1.7 KB)
• 19 - Be Flexible with Your Tactics Recognition Information Evaluation Purchase.mp4 (23.5 MB)
6 - CUSTOMER SERVICE AND RETENTION
• 20 - CUSTOMER SERVICE AND RETENTION English.vtt (1.8 KB)
• 20 - CUSTOMER SERVICE AND RETENTION.mp4 (6.7 MB)
• 21 - Customer Service is an Ongoing Process and Creates Customer Retention English.vtt (1.2 KB)
• 21 - Customer Service is an Ongoing Process and Creates Customer Retention.mp4 (24.3 MB)
• 22 - Proactive Customer Service and Superior Customer Service English.vtt (2.1 KB)
• 22 - Proactive Customer Service and Superior Customer Service.mp4 (13.4 MB)
• 23 - Make It Easy To Find the Answer and the Next Step What if They Have Questions English.vtt (4.2 KB)
• 23 - Make It Easy To Find the Answer and the Next Step What if They Have Questions.mp4 (17.8 MB)
• 24 - Dont overlook this simple solution and make the Buying Process Simple English.vtt (1.0 KB)
• 24 - Dont overlook this simple solution and make the Buying Process Simple.mp4 (3.4 MB)
• 25 - Reduce Clicks Leverage Technology Dont Ask For Too Much English.vtt (3.0 KB)
• 25 - Reduce Clicks Leverage Technology Dont Ask For Too Much.mp4 (17.4 MB)
7 - Service Must Come Before the Sale Exceed Expectations Delivery FollowUp
• 26 - Service Must Come Before the Sale Exceed Expectations Delivery FollowUp English.vtt (1.8 KB)
• 26 - Service Must Come Before the Sale Exceed Expectations Delivery FollowUp.mp4 (10.3 MB)
• 27 - Provide Incentives and Make Your Customer Feel Valued and Important English.vtt (3.3 KB)
• 27 - Provide Incentives and Make Your Customer Feel Valued and Important.mp4 (46.1 MB)
8 - Strategies for Retention and Superior Customer Service
• 28 - Reduce Refunds Double Check Every Product Anticipate Questions English.vtt (1.5 KB)
• 28 - Reduce Refunds Double Check Every Product Anticipate Questions.mp4 (11.3 MB)
• 29 - Communication Plan Loyalty Programs Automate Documentation English.vtt (2.8 KB)
• 29 - Communication Plan Loyalty Programs Automate Documentation.mp4 (50.9 MB)
9 - CONCLUSION AND NEXT STEPS
• 30 - CONCLUSION AND NEXT STEPS English.vtt (1.7 KB)
• 30 - CONCLUSION AND NEXT STEPS.mp4 (7.2 MB)
• Bonus Resources.txt (0.1 KB)