Udemy - IT Help Desk and Technical Support - WITH REAL EXAMPLES!

Files:

• Get Bonus Downloads Here.url (0.2 KB)
~Get Your Files Here ! 1 - Introduction
• 1 -Introduction to Course.mp4 (10.4 MB)
• 2 -How To Use These Examples.mp4 (22.5 MB)
• 3 -IT Help Desk Roles and Launching Your Career!.mp4 (19.5 MB)
• 4 -Troubleshooting Methodology.mp4 (40.3 MB)
• 5 -Dan Mill Training.mp4 (17.4 MB)
2 - Identity and Access Troubleshooting
• 1 -Join a Device to a Domain.mp4 (38.9 MB)
• 2 -Locked Account and Forgotten Password.mp4 (43.1 MB)
• 3 -Cannot Access File Share Folders.mp4 (48.5 MB)
• 4 -Onedrive and File Backups.mp4 (30.0 MB)
3 - Operating System Issues
• 1 -Install Windows on this New Laptop.mp4 (77.3 MB)
• 2 -Cannot Install Application.mp4 (39.1 MB)
• 3 -Troubleshooting Group Policy Objects.mp4 (58.3 MB)
• 4 -The Dreaded - Blue Screen of Death (BSOD).mp4 (44.4 MB)
4 - Network Troubleshooting
• 1 -Slow Internet.mp4 (64.9 MB)
• 2 - WiFi Won't Connect.html (4.5 KB)
• 2 -Remote Site - Internet Down!.mp4 (58.2 MB)
• 3 -Printer Issues.mp4 (31.2 MB)
5 - Workstation Hardware
• 1 -Display Issues.mp4 (10.8 MB)
• 2 -Sound Issues.mp4 (69.9 MB)
• 3 -Slow Loading Applications Slow PC Troubleshooting.mp4 (82.3 MB)
• 4 -Hard Drive Disk Space Issues.mp4 (92.4 MB)
6 - Security Troubleshooting
• 1 -VirusMalware on a Device.mp4 (59.4 MB)
• 2 -Device Out of Compliance (Windows Updates).mp4 (55.3 MB)
• 3 - How the Help Desk Can Help with Phishing Awareness.html (3.9 KB)
• 3 -Password Management Systems.mp4 (24.0 MB)
7 - Tools of the Help Desk
• 1 -Helpdesk Ticketing Systems.mp4 (23.8 MB)
• 2 -Example Helpdesk Ticketing System.mp4 (18.4 MB)
• 3 -Microsoft Quick Assist.mp4 (44.3 MB)
• 4 -Remote Management and Monitoring Tools.mp4 (26.6 MB)
• 5 - ITIL (Information Technology Infrastructure Library).html (0.8 KB)
• 5 -Example Documentation System.mp4 (10.8 MB)
8 - Course Conclusion
• 1 - How to be that stand-out employee!.html (5.4 KB)
• 1 -Course Certification and Course Completion.mp4 (27.3 MB)
• Bonus Resources.txt (0.1 KB)