Customer Service Career - From A to Z
- Category Other
- Type Tutorials
- Language English
- Total size 2.9 GB
- Uploaded By freecoursewb
- Downloads 82
- Last checked 1 week ago
- Date uploaded 8 months ago
- Seeders 2
- Leechers 5
Infohash : 5D9D03AEA37ECD8379D3F2F9A5ED74DC94C6195B
Customer Service Career: From A to Z
https://WebToolTip.com
Published 5/2025
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 6h 26m | Size: 2.91 GB
From entry-level to leadership: everything you need to build and grow your career in customer support.
What you'll learn
Understand the career path in customer support — from agent to director — and what is expected at each level.
Identify the key responsibilities, required skills, and typical challenges of each role within a support team.
Learn practical techniques for handling difficult customers, managing negative feedback, and communicating effectively across channels.
Prepare for job applications and interviews in customer support with concrete tools and examples.
Requirements
No prior experience required. This course is designed for all levels, whether you are just starting out or already working in support.
Files:
[ WebToolTip.com ] Customer Service Career - From A to Z- Get Bonus Downloads Here.url (0.2 KB) ~Get Your Files Here ! 1 - Introduction
- 1 -Introduction.mp4 (70.7 MB)
- 1 -Support Agent Role & Customer requests.mp4 (131.1 MB)
- 2 -Providing Information About Casinos, Games, Promotions, and Services.mp4 (100.6 MB)
- 3 -Handling Customer Complaints and Issues.mp4 (101.7 MB)
- 4 -Account Management Deposits and Withdrawals.mp4 (181.4 MB)
- 5 -Conclusion for the Module and Role.mp4 (18.6 MB)
- 1 -Role Introduction.mp4 (12.6 MB)
- 2 -The Role of a Senior Support Agent.mp4 (135.7 MB)
- 3 -Skills Required for Successful Senior Customer Support Agents.mp4 (228.7 MB)
- 4 -Conclusion for the Module and Role.mp4 (31.5 MB)
- 1 -Role Introduction.mp4 (22.9 MB)
- 2 -Key Responsibilities of a Supervisor.mp4 (189.9 MB)
- 3 -Key Skills for a Successful Supervisor.mp4 (197.5 MB)
- 4 -Conclusion for the Module and Role.mp4 (74.2 MB)
- 1 -Role Introduction.mp4 (22.9 MB)
- 2 -Key Responsibilities of a Regional Manager.mp4 (287.1 MB)
- 3 -Key Skills for Success as a Regional Manager.mp4 (267.4 MB)
- 4 -Conclusion for the Module and Role.mp4 (68.6 MB)
- 1 -Role Introduction.mp4 (19.1 MB)
- 2 -Key Responsibilities of the Chief Customer Officer.mp4 (282.0 MB)
- 3 -Key Skills for Successful CCO Performance.mp4 (257.7 MB)
- 4 -Advancing in the CCO Position.mp4 (39.5 MB)
- 5 -Conclusion for the Module and Role.mp4 (24.1 MB)
- 1 -How to Get the Job.mp4 (217.8 MB)
- Bonus Resources.txt (0.1 KB)
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