Udemy - The Ultimate Customer Experience Course (3 In 1)

  • Category Other
  • Type Tutorials
  • Language English
  • Total size 2.8 GB
  • Uploaded By freecoursewb
  • Downloads 258
  • Last checked 17 hours ago
  • Date uploaded 8 months ago
  • Seeders 11
  • Leechers 1

Infohash : 78015982560276F672E1FD570C3631E8D9583E78



The Ultimate Customer Experience Course (3 In 1)

https://WebToolTip.com

Last updated 12/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.80 GB | Duration: 2h 49m

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

What you'll learn
Articulate and implement customer experiences that win hearts and foster loyalty.
Transition your organization to a customer-centric model, placing experience at the core of your business strategy.
Elevate customer satisfaction rates by delivering superior and memorable experiences.
Differentiate your brand from competitors, making it a preferred choice among customers.
Cultivate customer loyalty, resulting in repeat business and brand advocacy.
Boost profitability by leveraging a well-executed customer experience strategy.
Foster a robust organizational culture that supports and propels your customer experience initiatives.
Understand and apply the principles of leading 'On Purpose' brands to your own organization.
Recruit and train individuals who resonate with your brand purpose and contribute positively to your brand's unique DNA.
Successfully align your brand's promise with its delivery, thereby enhancing your reputation in the marketplace.

Requirements
Interest or role in customer experience: The course is designed for individuals who are involved in, or interested in, customer experience management. This includes roles in marketing, brand management, customer service, and leadership positions.

Files:

[ WebToolTip.com ] Udemy - The Ultimate Customer Experience Course (3 In 1)
  • Get Bonus Downloads Here.url (0.2 KB)
  • ~Get Your Files Here ! 1 - Course Series Foundation Customer Experience Management
    • 1 - Introduction Why On Purpose English.vtt (1.1 KB)
    • 1 - Introduction Why On Purpose Simplified Chinese.vtt (0.9 KB)
    • 1 - Introduction Why On Purpose Vietnamese.vtt (1.3 KB)
    • 1 - Introduction Why On Purpose.mp4 (7.6 MB)
    • 2 - Why Purposeful Customer Experience Matters English.vtt (5.7 KB)
    • 2 - Why Purposeful Customer Experience Matters Simplified Chinese.vtt (5.0 KB)
    • 2 - Why Purposeful Customer Experience Matters Vietnamese.vtt (7.4 KB)
    • 2 - Why Purposeful Customer Experience Matters.mp4 (88.8 MB)
    • 3 - What Are The 3 Types Of Purpose English.vtt (9.4 KB)
    • 3 - What Are The 3 Types Of Purpose Simplified Chinese.vtt (8.0 KB)
    • 3 - What Are The 3 Types Of Purpose Vietnamese.vtt (12.0 KB)
    • 3 - What Are The 3 Types Of Purpose.mp4 (163.6 MB)
    • 4 - On-Purpose-Workbook.pdf (2.7 MB)
    • 4 - OnPurpose-Assessment-Interactive-Tool.pdf (683.0 KB)
    • 4 - What Do On Purpose Brands Do English.vtt (3.8 KB)
    • 4 - What Do On Purpose Brands Do Simplified Chinese.vtt (3.3 KB)
    • 4 - What Do On Purpose Brands Do Vietnamese.vtt (4.9 KB)
    • 4 - What Do On Purpose Brands Do.mp4 (57.5 MB)
    10 - Course 2 Conclusion Brand Promise Customer Loyalty
    • 24 - Course Conclusion English.vtt (1.6 KB)
    • 24 - Course Conclusion Simplified Chinese.vtt (1.4 KB)
    • 24 - Course Conclusion Vietnamese.vtt (2.1 KB)
    • 24 - Course Conclusion.mp4 (13.4 MB)
    11 - Course 3 Brand Purpose Employee Alignment
    • 25 - On-Purpose-Workbook.pdf (2.7 MB)
    • 25 - Welcome Course Overview English.vtt (1.5 KB)
    • 25 - Welcome Course Overview Simplified Chinese.vtt (1.2 KB)
    • 25 - Welcome Course Overview Vietnamese.vtt (1.8 KB)
    • 25 - Welcome Course Overview.mp4 (18.2 MB)
    • 26 - Creating A Cultlike Culture English.vtt (12.3 KB)
    • 26 - Creating A Cultlike Culture Simplified Chinese.vtt (10.8 KB)
    • 26 - Creating A Cultlike Culture Vietnamese.vtt (15.6 KB)
    • 26 - Creating A Cultlike Culture.mp4 (204.6 MB)
    12 - Distinctive Employee Experience
    • 27 - Delivering A Distinctive Employee Experience English.vtt (10.0 KB)
    • 27 - Delivering A Distinctive Employee Experience Simplified Chinese.vtt (8.2 KB)
    • 27 - Delivering A Distinctive Employee Experience Vietnamese.vtt (12.9 KB)
    • 27 - Delivering A Distinctive Employee Experience.mp4 (77.4 MB)
    • 28 - How To Attract The Right People English.vtt (5.1 KB)
    • 28 - How To Attract The Right People Simplified Chinese.vtt (4.1 KB)
    • 28 - How To Attract The Right People Vietnamese.vtt (6.4 KB)
    • 28 - How To Attract The Right People.mp4 (40.3 MB)
    • 29 - How To Hire The Right People English.vtt (5.0 KB)
    • 29 - How To Hire The Right People Simplified Chinese.vtt (4.1 KB)
    • 29 - How To Hire The Right People Vietnamese.vtt (6.5 KB)
    • 29 - How To Hire The Right People.mp4 (40.8 MB)
    • 30 - How To Retain And Remove The Right And Wrong People English.vtt (8.1 KB)
    • 30 - How To Retain And Remove The Right And Wrong People Simplified Chinese.vtt (7.0 KB)
    • 30 - How To Retain And Remove The Right And Wrong People Vietnamese.vtt (10.2 KB)
    • 30 - How To Retain And Remove The Right And Wrong People.mp4 (59.0 MB)
    • 31 - How To Empower People To Focus On Customers English.vtt (12.6 KB)
    • 31 - How To Empower People To Focus On Customers Simplified Chinese.vtt (10.7 KB)
    • 31 - How To Empower People To Focus On Customers Vietnamese.vtt (15.6 KB)
    • 31 - How To Empower People To Focus On Customers.mp4 (194.1 MB)
    • 32 - How To Use Branded Experience Training To Communicate The Purpose English.vtt (6.1 KB)
    • 32 - How To Use Branded Experience Training To Communicate The Purpose Simplified Chinese.vtt (5.2 KB)
    • 32 - How To Use Branded Experience Training To Communicate The Purpose Vietnamese.vtt (8.2 KB)
    • 32 - How To Use Branded Experience Training To Communicate The Purpose.mp4 (44.7 MB)
    13 - Experience Measurement
    • 33 - The Importance Of Experience Measurement English.vtt (4.3 KB)
    • 33 - The Importance Of Experience Measurement Simplified Chinese.vtt (3.7 KB)
    • 33 - The Importance Of Experience Measurement Vietnamese.vtt (5.7 KB)
    • 33 - The Importance Of Experience Measurement.mp4 (38.7 MB)
    • 34 - What Is The Customer Experience Scorecard English.vtt (9.0 KB)
    • 34 - What Is The Customer Experience Scorecard Simplified Chinese.vtt (7.4 KB)
    • 34 - What Is The Customer Experience Scorecard Vietnamese.vtt (11.4 KB)
    • 34 - What Is The Customer Experience Scorecard.mp4 (70.4 MB)
    • 35 - How Do You Build One English.vtt (9.1 KB)
    • 35 - How Do You Build One Simplified Chinese.vtt (7.8 KB)
    • 35 - How Do You Build One Vietnamese.vtt (11.3 KB)
    • 35 - How Do You Build One.mp4 (135.7 MB)
    14 - Course 3 Conclusion Brand Purpose Employee Alignment
    • 36 - Course Conclusion English.vtt (2.1 KB)
    • 36 - Course Conclusion Simplified Chinese.vtt (1.9 KB)
    • 36 - Course Conclusion Vietnamese.vtt (2.8 KB)
    • 36 - Course Conclusion.mp4 (33.6 MB)
    15 - Course Series Conclusion Grow Your Business With A Purpose
    • 37 - The Seven Deadly Sins English.vtt (4.9 KB)
    • 37 - The Seven Deadly Sins Simplified Chinese.vtt (4.2 KB)
    • 37 - The Seven Deadly Sins Vietnamese.vtt (6.6 KB)
    • 37 - The Seven Deadly Sins.mp4 (41.8 MB)
    • 38 - The Seven Deadly Sins PDF.html (0.3 KB)
    • 39 - Course Series Conclusion English.vtt (3.3 KB)
    • 39 - Course Series Conclusion Simplified Chinese.vtt (3.0 KB)
    • 39 - Course Series Conclusion Vietnamese.vtt (4.4 KB)
    • 39 - Course Series Conclusion.mp4 (22.1 MB)
    2 - Course 1 Brand Purpose Leadership
    • 5 - On-Purpose-Workbook.pdf (2.7 MB)
    • 5 - OnPurpose-Assessment-Interactive-Tool.pdf (683.0 KB)
    • 5 - Welcome Course Overview English.vtt (2.5 KB)
    • 5 - Welcome Course Overview Simplified Chinese.vtt (2.2 KB)
    • 5 - Welcome Course Overview Vietnamese.vtt (3.2 KB)
    • 5 - Welcome Course Overview.mp4 (38.9 MB)
    3 - How To Create A Great Purpose
    • 6 - Step 1 What Does A Great Purpose Look Like English.vtt (5.6 KB)
    • 6 - Step 1 What Does A Great Purpose Look Like Simplified Chinese.vtt (5.0 KB)
    • 6 - Step 1 What Does A Great Purpose Look Like Vietnamese.vtt (7.1 KB)
    • 6 - Step 1 What Does A Great Purpose Look Like.mp4 (92.4 MB)
    • 7 - Step 2 Where Do You Get Your Insight English.vtt (4.7 KB)
    • 7 - Step 2 Where Do You Get Your Insight Simplified Chinese.vtt (4.1 KB)
    • 7 - Step 2 Where Do You Get Your Insight Vietnamese.vtt (6.0 KB)
    • 7 - Step 2 Where Do You Get Your Insight.mp4 (29.2 MB)
    • 8 - Step 3 How Leadership Owns It English.vtt (6.7 KB)
    • 8 - Step 3 How Leadership Owns It Simplified Chinese.vtt (5.5 KB)
    • 8 - Step 3 How Leadership Owns It Vietnamese.vtt (8.6 KB)
    • 8 - Step 3 How Leadership Owns It.mp4 (49.7 MB)
    • 9 - Step 4 Tips On How To Write A Purpose English.vtt (7.4 KB)
    • 9 - Step 4 Tips On How To Write A Purpose Simplified Chinese.vtt (6.7 KB)
    • 9 - Step 4 Tips On How To Write A Purpose Vietnamese.vtt (9.8 KB)
    • 9 - Step 4 Tips On How To Write A Purpose.mp4 (115.4 MB)
    4 - How To Be A Purposeful Leader
    • 10 - How To Be A Purposeful Leader English.vtt (6.0 KB)
    • 10 - How To Be A Purposeful Leader Simplified Chinese.vtt (5.2 KB)
    • 10 - How To Be A Purposeful Leader Vietnamese.vtt (7.6 KB)
    • 10 - How To Be A Purposeful Leader.mp4 (100.4 MB)
    • 11 - Behaviour 1 English.vtt (6.0 KB)
    • 11 - Behaviour 1 Simplified Chinese.vtt (5.3 KB)
    • 11 - Behaviour 1 Vietnamese.vtt (7.6 KB)
    • 11 - Behaviour 1.mp4 (100.2 MB)
    • 12 - Behaviour 2 English.vtt (5.9 KB)
    • 12 - Behaviour 2 Simplified Chinese.vtt (5.2 KB)
    • 12 - Behaviour 2 Vietnamese.vtt (7.9 KB)
    • 12 - Behaviour 2.mp4 (47.7 MB)
    • 13 - Behaviour 3 English.vtt (9.0 KB)
    • 13 - Behaviour 3 Simplified Chinese.vtt (7.8 KB)
    • 13 - Behaviour 3 Vietnamese.vtt (11.4 KB)
    • 13 - Behaviour 3.mp4 (79.2 MB)
    5 - Course 1 Conclusion Brand Purpose Leadership
    • 14 - Course Conclusion English.vtt (2.2 KB)
    • 14 - Course Conclusion Simplified Chinese.vtt (1.8 KB)
    • 14 - Course Conclusion Vietnamese.vtt (2.9 KB)
    • 14 - Course Conclusion.mp4 (32.6 MB)
    6 - Course 2 Brand Promise Customer Loyalty
    • 15 - Welcome Course Overview English.vtt (1.1 KB)
    • 15 - Welcome Course Overview Simplified Chinese.vtt (0.9 KB)
    • 15 - Welcome Course Overview Vietnamese.vtt (1.3 KB)
    • 15 - Welcome Course Overview.mp4 (7.5 MB)
    7 - Using Infectious Communication
    • 16 - Dont Fake It English.vtt (9.1 KB)
    • 16 - Dont Fake It Simplified Chinese.vtt (7.9 KB)
    • 16 - Dont Fake It Vietnamese.vtt (11.8 KB)
    • 16 - Dont Fake It.mp4 (148.2 MB)
    • 17 - Dont Fudge It English.vtt (6.9 KB)
    • 17 - Dont Fudge It Simplified Chinese.vtt (6.1 KB)
    • 17 - Dont Fudge It Vietnamese.vtt (8.7 KB)
    • 17 - Dont Fudge It.mp4 (179.6 MB)
    • 18 - Dont Force It English.vtt (4.9 KB)
    • 18 - Dont Force It Simplified Chinese.vtt (4.1 KB)
    • 18 - Dont Force It Vietnamese.vtt (6.4 KB)
    • 18 - Dont Force It.mp4 (76.5 MB)
    8 - Distinctive Customer Experience
    • 19 - Delivering a Distinctive Customer Experience English.vtt (9.0 KB)
    • 19 - Delivering a Distinctive Customer Experience Simplified Chinese.vtt (7.9 KB)
    • 19 - Delivering a Distinctive Customer Experience Vietnamese.vtt (11.3 KB)
    • 19 - Delivering a Distinctive Customer Experience.mp4 (144.6 MB)
    • 20 - Using Customer Journey Maps English.vtt (8.5 KB)
    • 20 - Using Customer Journey Maps Simplified Chinese.vtt (7.5 KB)
    • 20 - Using Customer Journey Maps Vietnamese.vtt (11.1 KB)
    • 20 - Using Customer Journey Maps.mp4 (59.4 MB)
    • 21 - Defining Your Brand Promise English.vtt (4.3 KB)
    • 21 - Defining Your Brand Promise Simplified Chinese.vtt (3.8 KB)
    • 21 - Defining Your Brand Promise Vietnamese.vtt (5.7 KB)
    • 21 - Defining Your Brand Promise.mp4 (63.1 MB)
    9 - Continuous Innovation
    • 22 - Continuous Innovation English.vtt (6.0 KB)
    • 22 - Continuous Innovation Simplified Chinese.vtt (5.2 KB)
    • 22 - Continuous Innovation Vietnamese.vtt (8.0 KB)
    • 22 - Continuous Innovation.mp4 (104.0 MB)
    • 23 - Setting Yourself Up For Success Long Term English.vtt (4.7 KB)
    • 23 - Setting Yourself Up For Success Long Term Simplified Chinese.vtt (3.7 KB)
    • 23 - Setting Yourself Up For Success Long Term Vietnamese.vtt (6.0 KB)
    • 23 - Setting Yourself Up For Success Long Term.mp4 (36.8 MB)
    • Bonus Resources.txt (0.1 KB)

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