Human-centred design for IT service management

Category Other
Type E-Books
Language English
Total size 9.5 MB
Uploaded By freecoursewb

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Last checked 3 weeks ago
Date uploaded 2 years ago
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Human-centred design for IT service management

https://CourseWikia.com

English | 2023 | ISBN: 978-0117094376 | 251 pages | True EPUB | 9.5 MB

Human-centred design presents a practical approach to use human-centred design concepts to help create, deliver and support IT services. Full of examples, illustrations, stories, definitions and experiences, the author shows the importance of user-experience and presents a double-diamond model as a structure to design value streams.

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