TotalDesk 1.5.20 - Helpdesk, Live Chat, Knowledge Base & Ticket S...

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TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

HelpDesk Features
Ticket System
3 Differnt New Tickt Forms
Inbox Fetching
2 Roles: Agent & Reporter
My Tickets Page
Set default values for new tickets
Set own ticket Status
Set custom ticket Types
Set custom ticket Project / Systems
Attachment Support
Inform Agents in Notifications
HTML WYSIWIG Comment Form
Saved replies
Logging / History system
XLS export
Reporters & Agents can reply to Email
Ticket Overview (assigned to, status in colors)
Set Inbox Archieve Folder