[Pluralsight] Technology Troubleshooting Essentials

Files:

• 01. Introduction.mp4 (3.1 MB)
• 02. IT Troubleshooting Methodology Fundamentals.mp4 (8.8 MB)
• 03. The Connected IT Ecosystem.mp4 (7.2 MB)
• 04. Beginning with the Basics and Flow Logic.mp4 (11.0 MB)
• 05. Creating Troubleshooting Check Lists.mp4 (6.8 MB)
• 06. Creating Quick Tests Lists.mp4 (9.8 MB)
• 07. Asking the Right Questions of Remote Users.mp4 (10.4 MB)
• 08. Summary.mp4 (3.7 MB)

• 01. Introduction.mp4 (2.0 MB)
• 02. How Our IT Systems Are Structured.mp4 (10.2 MB)
• 03. Human Factors and Training.mp4 (9.8 MB)
• 04. Peripherals and Local Hardware.mp4 (6.7 MB)
• 05. Why Are Printers Problematic.mp4 (4.1 MB)
• 06. Let's Talk Physics!.mp4 (4.1 MB)
• 07. Remote Hardware and Services.mp4 (3.9 MB)
• 08. What Sits Between the PC and the Cloud.mp4 (3.6 MB)
• 09. Environmental Factors.mp4 (6.7 MB)
• 10. Summary.mp4 (2.6 MB)

• 01. Introduction.mp4 (2.4 MB)
• 02. Documentation and Reporting.mp4 (7.9 MB)
• 03. 1st Line Support Reporting.mp4 (2.4 MB)
• 04. 1st Line Support Reporting - Paperwork, Part 1.mp4 (4.2 MB)
• 05. 1st Line Support Reporting - Paperwork, Part 2.mp4 (8.4 MB)
• 06. 1st Line Support Reporting - Paperwork, Part 3.mp4 (5.9 MB)
• 07. 2nd Line Support Reporting - Paperwork, Part 1.mp4 (6.0 MB)
• 08. 2nd Line Support Reporting - Paperwork, Part 2.mp4 (4.3 MB)
• 09. Engineer Reporting.mp4 (8.0 MB)
• 10. Summary.mp4 (3.0 MB)

• 01. Introduction.mp4 (3.9 MB)
• 02. Setting up a Remote Desktop Connection.mp4 (6.1 MB)
• 03. Connecting to a PC Using Remote Desktop.mp4 (3.9 MB)
• 04. Getting Windows System Information.mp4 (7.2 MB)
• 05. Using the Windows Reliability Monitor.mp4 (7.9 MB)
• 06. The Windows Event Viewer.mp4 (6.6 MB)
• 07. Extracting Information from the Event Viewer.mp4 (6.6 MB)
• 08. Adding an Error Alert to the Task Scheduler.mp4 (12.1 MB)
• 09. Using the Problem Steps Recorder.mp4 (5.1 MB)
• 10. Viewing Problem Steps Recorder Results.mp4 (9.3 MB)
• 11. Talking Users Through Problem Resolution.mp4 (5.2 MB)
• 12. Summary.mp4 (2.5 MB)

• [CourseClub.NET].url (0.1 KB)
• [FreeCourseSite.com].url (0.1 KB)
• technology-troubleshooting-essentials.zip (6.4 MB)